Order Info

Our team is always
happy to help 😃😃

Call or text us  (224) 525 6939

Email us  hello@shopspikesandseams.com

or fill out the contact form below

When will my order ship?

Most orders ship in 7 biz days or less with the exception of outerwear, preorder, and *select* loungewear items. 

 

In a rush? Let us know before placing your order! All items ship from our Midwest studio.

How will my order ship?

Delivery costs & courier are determined by order weight & quantity. Shipping can be calculated in your cart before checkout. Tracking information is sent to the email address you provide at checkout.

 

Please note,  delivery delays can be expected if selecting a standard shipping method. If your order is time sensitive we highly recommend purchasing an expedited shipping method. If your order is lost or stolen you will be asked to pay a re-shipping fee to send a new order.

Cancellations, Returns & Exchanges

Personalized, monogrammed, and custom items are final sale. Tees, hoodies, outerwear, and iPhone cases are final sale and  ineligible for refunds or exchanges. We do not allow for order cancellations. 

 

Pajamas purchased without personalization can be exchanged or returned within 2 weeks of delivery. Please contact us to begin the exchange/return process on your purchase. There is a 25% restocking fee.

Original shipping charges will not be refunded on purchases and we do not provide prepaid labels when mailing back returns or exchanges. However we will cover the shipping fee when mailing your exchanged items BACK to you. 

Sleepwear Care

So much love, time, & expertise  went into perfecting our blend of one of a kind  fabrics. 

For utmost durability, our loungewear collection requires special care in the wash. 

Pajamas & robes - Wash in warm water on a delicate cycle with low agitation. Tumble dry low or hang to dry. Do not dry clean. 

Feather sets - Hand wash or dry clean only. Light feather loss is normal. 


If you need to smooth out any wrinkles on personalization, please do so on low heat, inside out, and with a textile between the hot surface and the monogram. 

International Shipping

International shipments may be subject to additional taxes and duties. These fees are the sole responsibility of the parcel recipient and we will not reimburse or cover these fees. 

Custom items

We're always happy to help customers dream up new ideas to print on tees, hoodies, bomber jackets or any other items on our website! Please email us with any design inquiries! 😃💗

Wholesale

Want to sell Spikes and Seams in your brick or mortar or online boutique? Fill our our wholesale application here💓!

Have more questions?
Thanks for contacting us. We'll get back to you as soon as possible.

keep in touch!