Order Info

call or text us

(224) 525 6939

have questions?

we're happy to help! 😃😃

email us

hello@shopspikesandseams.com

When will my order ship?

Most orders ship in 7 days or less with the exception of  *select*  outerwear, preorder, and  loungewear items. 
📬 In a rush? Get in touch and let's try to accommodate you!

How will my order ship?

Several shipping options are available to you at checkout.  Delivery cost is determined by order weight and quantity. All items ship from our Midwest studio. 

Estimated delivery time and rates can be calculated before checkout. Shipping delays may be expected, if your order is time sensitive we recommend purchasing an expedited shipping method. 
 
All customers are sent tracking info to the email address provided at checkout. 

Returns & Exchanges

Personalized, monogrammed, and custom items are final sale. Tees, hoodies, outerwear, and iPhone cases are final sale and are ineligible for refunds or exchanges. We do not allow for order cancellations. 

Pajamas purchased without personalization can be exchanged or returned within 2 weeks of delivery. Please contact us to begin the exchange/return process on your purchase.

Original shipping charges will not be refunded on purchases and we do not provide prepaid labels when mailing back returns or exchanges. However we will cover the shipping fee when mailing your exchanged items BACK to you. 

Sleepwear Care

Lots of love goes into the threads of our one of a kind pajamas and robes. For utmost durability, our luxe fabrics require special care when laundering. 

First and foremost - do not iron directly on any personalization. If you do have to smooth out any wrinkles, do so inside out and with a textile in between the iron and the monogram. 

Pajamas & robes - Wash in warm water on a delicate cycle with low agitation. Tumble dry low or hang to dry. Do not dry clean.

Feather sets - Hand wash or dry clean only. Light feather loss is normal. 

International Shipping

International shipments may be subject to additional taxes and duties. These fees are the sole responsibility of the parcel recipient and we will not reimburse or cover these fees. 

Custom Items

We're always happy to help customers dream up new ideas to print on tees, hoodies, bomber jackets or any other items you see on our website! Please contact us with any design inquiries 😃😃

Wholesale Information

Want to sell Spikes and Seams in your brick or mortar or online boutique? Fill our our wholesale application here💓!

Have more questions? Get in touch!

Thanks for contacting us. We'll get back to you within 24-48 hours!